FAQs

1. What is PeakFlow and what makes it different from other brands?

Answer:
PeakFlow is more than just a clothing brand — it’s a movement rooted in faith, strength, and purpose. Unlike typical sportswear brands, PeakFlow draws its inspiration from God, believing that true greatness comes from a higher purpose. Our mission is to help people reach their highest potential physically, mentally, and spiritually. Our products are crafted with precision, quality, and intention to empower you in your daily pursuits, whether it’s training, competing, or embracing life’s challenges.

2. What does “With God” mean for PeakFlow?

Answer:
The phrase "With God" is at the heart of everything we do. It symbolizes our belief that, with faith, all things are possible. It serves as a reminder that no obstacle is too big when you operate from a place of purpose, strength, and divine guidance. Every product we create is a reflection of this belief, inspiring our community to walk in faith and strive for excellence in all areas of life.

3. Where is PeakFlow located and do you ship internationally?

Answer:
Yes, PeakFlow is a global brand, and we ship our products worldwide. No matter where you are, you can experience the power of PeakFlow. Our goal is to bring our message of faith, strength, and purpose to every corner of the world. Shipping times and fees may vary depending on your location, but we strive to deliver your order as quickly and efficiently as possible.

4. How long does shipping take?

Answer:
Shipping times vary depending on your location. Typically:

  • Domestic Orders(USA): 3-7 business days
  • International Orders: 7-21 business days

Once your order is processed, you will receive a tracking link so you can monitor the progress of your shipment. Please note that customs delays may impact international shipping times.

5. How can I track my order?

Answer:
Once your order is processed and shipped, you will receive an email with a tracking number. Simply click on the link provided in the email to track your package in real time. If you have any issues tracking your order, feel free to contact us for assistance.

6. What is your return and exchange policy?

Answer:
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can request a return or exchange within 7 days of receiving it. Items must be unworn, unwashed, and in their original condition with all original tags attached. After 7 days, returns and exchanges are no longer accepted.

To start a return, please contact our customer support team, and we’ll guide you through the process. Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs unless the item is defective or incorrect.

7. How do I request a return or exchange?

Answer:
To request a return or exchange, follow these steps:

  1. Contact our customer support team with your order number and reason for the return.
  2. We will provide you with instructions on how to send back the item.
  3. Once the item is received and inspected, you will receive a refund, store credit, or a replacement product.

Note: Shipping fees are non-refundable, and you may be responsible for return shipping costs, depending on the reason for the return.

8. What payment methods do you accept?

Answer:
We accept a wide range of payment options to make your shopping experience as smooth as possible. This includes:

  • Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
  • PayPal
  • Google Pay
  • Apple Pay

If you experience any issues during checkout, please reach out to our support team for help.

9. Do you offer discounts or promo codes?

Answer:
Yes, we do! We offer exclusive discounts, special offers, and seasonal promotions from time to time. Be sure to subscribe to our newsletter and follow us on social media to stay up to date on new offers and promotions.

10. Can I change or cancel my order after it’s placed?

Answer:
We strive to process orders quickly, but if you need to make a change or cancel your order, please contact us as soon as possible. If your order has not been processed or shipped, we will do our best to make the requested changes. However, once an order has been shipped, changes and cancellations are no longer possible.

11. How do I know which size to order?

Answer:
We offer a detailed Size Guide for each product, which you can find on every product page. If you're unsure, feel free to reach out to our support team for personalized sizing advice.

12. Do you restock sold-out items?

Answer:
Yes, we aim to restock our most popular items. If a product you love is sold out, you can sign up for a restock alert on the product page, and we'll notify you as soon as it becomes available again.

13. How do I contact customer support?

Answer:
You can contact our customer support team in the following ways:

We aim to respond to all inquiries within 24-48 hours. Our support team is here to help with order tracking, returns, sizing questions, and more.

14. What makes PeakFlow products unique?

Answer:
PeakFlow isn’t just another clothing brand — it’s a representation of faith, purpose, and spiritual strength. Our designs are inspired by the idea of "Flow State", where mind, body, and spirit align to achieve maximum performance. Each product serves as a daily reminder to walk with purpose, live with focus, and stay connected to a higher calling. Our products combine functionality, comfort, and inspiration into one powerful message: With God, all things are possible.

15. Can I become a PeakFlow brand ambassador or partner?

Answer:
Yes, we are always looking for individuals who believe in our mission and want to represent PeakFlow. If you’re interested in becoming a brand ambassador or partner, please contact us with your details, social media links, and why you believe you’d be a great fit for our team. Our brand ambassadors receive exclusive perks, early access to collections, and commission opportunities.

16. Do you offer gift cards?

Answer:
Yes, we offer digital gift cards that can be used to purchase any product from our store. Gift cards are available in various amounts and are perfect for giving friends and family the freedom to choose what they love most.

17. Is PeakFlow only for athletes?

Answer:
Not at all! While PeakFlow is inspired by the discipline and drive of athletes, our message and products are for anyone striving to reach their highest potential. Whether you're on the field, in the gym, or simply navigating life’s daily challenges, PeakFlow is here to remind you to stay in the flow and operate with faith, strength, and purpose.

18. How do I stay updated on new releases and collections?

Answer:
Stay connected by subscribing to our email newsletter and following us on social media platforms like Instagram, Facebook, and TikTok. You'll be the first to know about new releases, promotions, and exclusive behind-the-scenes content.

19. Can I customize PeakFlow products?

Answer:
At this time, we do not offer customization on individual products. However, if you’re interested in bulk orders or collaborations, please contact us to discuss possible options.

20. What if I receive a defective or damaged item?

Answer:
If you receive a defective or damaged item, we’re here to make it right. Please contact our customer support team within 7 days of receiving your item. We’ll arrange for a replacement or refund as quickly as possible. Be sure to provide photos of the damage to speed up the process.